Privacy & cookies.
Plain-language policies for zaidshah.com. Last updated November 6, 2026.
Privacy policy
Zaid Shah (“we”, “us”) is based in Canada and handles personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). Where we work with clients or visitors in other regions, we also respect applicable local laws such as the GDPR.
What we collect
Information you give us: your name, email, phone number, company and anything you write in a form, booking or email. Information collected automatically: basic device and usage data such as browser type, pages visited and approximate location, through cookies and analytics.
How we use it
To reply to enquiries, book calls, deliver and invoice our work, improve this website, and send updates you have asked for. We do not sell your personal information.
Who we share it with
Only trusted service providers who help us run the business, such as hosting, email, scheduling, analytics and payment tools, and team members working on your project. They may store data outside Canada and must protect it to a standard comparable to ours. We may also disclose information where the law requires it.
How long we keep it
Enquiries for up to two years, client and billing records for as long as tax and legal rules require, and newsletter details until you unsubscribe.
Your rights
You can ask to see, correct or delete the personal information we hold about you, or withdraw consent to marketing at any time. Email hello@zaidshah.com and we will reply within 30 days. If you are not satisfied, you can contact the Office of the Privacy Commissioner of Canada.
Security
We use reasonable technical and organisational safeguards, including encrypted connections and limited access, to protect your information.
Terms of use
All content on this site, including text, design, case studies and imagery, belongs to Zaid Shah or the clients shown, and may not be reused without permission. Client logos and work are shown with permission and remain their owners’ property.
Information on this site is general and may change. Project scope, pricing and timelines are only binding once agreed in a signed proposal or contract, except audits bought on this site, which are covered below. These terms are governed by the laws of Canada.
Audits
Audits are bought on this site at the price shown at checkout, currently $500 USD per audit. Clients in Canada also pay GST/HST at their province’s rate, added at checkout. Payment is taken in full, upfront, through Stripe, our secure payment provider. We never see or store your card details.
We deliver your audit within 24 to 48 hours of payment, once we have your brief and anything we need to review it, such as links, files or access. If we need more from you, delivery time starts when it arrives.
All audit payments are final and non-refundable. By paying, you agree to this.
An audit is expert advice. Results depend on how the recommendations are put into practice, so we can’t guarantee rankings, traffic, AI mentions or sales.
Questions about an order? Email hello@zaidshah.com before contacting your card provider, and we’ll sort it out.